Same Day Courier Services For Start-Ups by Speedel
B2B ecommerce sales via a website amounted to 133.6 billion British pounds in 2017, with B2C sales topping 145.6 billion British pounds in the same year. That’s an annual increase of 25 billion British pounds for B2B and 23.1 billion British pounds for B2C, when compared to results from the previous year. By 2021, forecasters predict 92.7% of both businesses and consumers will be making their purchases online.
Over recent years, the UK has witnessed something of a start-up revolution, with a 63% increase in the number of businesses since 2000. With online listing sites such as eBay attracting over 200,000 British business sellers, it is increasingly necessary for e-commerce start-ups to offer extraordinary levels of service in order to both attract and retain the custom of online shoppers.
The same applies to B2B start-ups. For example, those in the legal or print & display fields, who must ensure deliveries to their business clients arrive in a timely manner in order to build and preserve relationships.
In both of these instances, a professional same day courier service can provide an e-commerce start-up with a cost-effective yet convenient method to maintain customer and client loyalty. Here are some of the key reasons why a start-up should be using a same day courier service:
Cost-effective & Time Efficient
As any new business owner knows, it can be all too tempting to try to carry out as many processes as possible by yourself in an attempt to keep expenditure low. However, this can often prove ineffective when it comes to shipping and deliveries, because you’ll lose time having to pack and deliver your important packages. A same day courier service will ensure your consignments arrive on time, leaving you to get on with running your business. It often works out cheaper than doing the deliveries yourself or using the postal service.
Convenient Delivery Times
Here at Speedel, our Sameday service makes life easy for the start-ups we work with. We collect packages within 60 minutes and deliver to the intended recipients quickly and efficiently. We even help businesses to manage regular deliveries by scheduling same day courier slots in advance.
Same day courier services come with the added peace of mind of having comprehensive insurance. Therefore, in the unlikely and unfortunate event of your packages becoming damaged in transit, you and your clients will be covered. It’s important to note that although regular postal services may offer insurance policies that will cover the parcels against loss, damage and theft, they will often charge much higher rates than a same day courier.
In addition to having an experienced, trained courier delivering your parcels, you’ll also be able to track and trace your consignments every step of the way. At Speedel, our tracking tool provides a time stamped timeline and even provides instant proof of delivery once the package has been offloaded.
Reliable Delivery Services = Loyalty
Loyalty is at the heart of every business, and as a start-up, you’ll want to make the right impressions from the start. For B2C businesses, ensuring products get in the hands of customers that very same day is the ultimate in convenience and makes customer retention ever more likely. For B2B businesses, particularly those needing to deliver time-critical consignments such as medical supplies or aerospace and automotive parts, a same day courier can keep things running smoothly. Online tracking, such as the service we offer here at Speedel, means clients and customers can track their parcel every step of the way.
Retention rates of consumers and clients can have an impact on business bottom line too. A CTS Service Solutions consumer survey revealed that increasing customer retention rates by just 5% can result in an average profit increase of 25-95%. Equipping your business with a professional same day courier service could significantly boost your brand reputation and therefore bottom line.
Grow and Expand
As a start-up, you may not have the funds or resources to invest in your own delivery team or vehicle fleet. Additionally, your delivery requirements may change from day to day or week to week. For this reason, using a same day courier as and when required, could help you grow your business and react to client needs – without the big investment.
So, there you have it. With affordable rates, flexible delivery options and the security and peace of mind of insurance and tracking, a same day courier service really can help ecommerce start-ups to exceed their own client expectations.