2020 Sameday Delivery Trends in the eCommerce Sector
Online retail and same-to-next-day delivery has been an increasing trend over recent years, and this trend shows no signs of slowing in 2020. With supply and demand continuing to increase, we've pulled together some of the most considerable same-day delivery trends for retail this year. In case you missed it, check out how technology is changing the face of the sameday courier sector
By 2020, ecommerce sales will account for nearly 15% of total retail spending worldwide. (Source)
The massive increase in ecommerce is outpacing the growth of overall retail sales. Business owners and consumers alike can expect ecommerce sales to reach $4 trillion in growth by next year, which is nearly doubled from similar sales in 2018. For this reason, business owners must look at the delivery options being offered to their customers to ensure they are timely, convenient and affordable.
56% of GenXers and 55% of Millennials prefer online formats to physical stores. (Source)
GenX and millennials prefer online formats, which shouldn’t surprise anyone, however, online formats are a strong preference across all generations as well.
Impact of Fast and Same-Day Delivery
Convenience and free shipping top reasons for online shopping.
More than 70% of consumers cite convenience (77%) and free shipping (72%) as reasons to shop online. Over 60 percent of that same group also noted the time saving benefits and home delivery of online shopping was a key factor in making purchasing decisions as well.
41% of consumers are willing to pay a charge for same-day delivery. (Source)
The increased emphasis on same day delivery and shorter windows when it comes to delivery options has many leading consumer companies and their shippers re-evaluating everything from caps on the numbers of packages shipped to pricing schemes in general.
70% of consumers choose to purchase goods from a provider due to delivery options. (Source)
Not surprisingly, these numbers were high across the globe as well with over 60% of consumers citing delivery options as a key factor when choosing online providers. Offering a convenient and fast delivery option could make your business more appealing to the consumer.
The Impact On Customer Satisfaction From Same-Day Delivery
Digital retailers meet delivery speed expectations nearly 50% of the time (45%). (Source)
Consumers expect online orders to be shipped and delivered to their doors as soon as possible, however, with an increasing demand for online orders, the strains on parcel delivery and shipping companies has become more intense. Partnering with a company like Speedel will help your business to ensure there are no hold ups and delivering on time has no effect on the day-to-day running of your operation.
Most retailers are falling short of same-day shipping requirements. (Source)
Compare this statistic with over 75% of consumers desiring same-day shipping and there is a significant gap. This gap, however, offers a chance for significant growth and opportunity, as a greater emphasis in specifying the expected time for delivery can help measure and weigh consumer expectations. The same-day delivery trends in this article highlight why businesses should seek out reliable same-day courier services. By outsourcing courier services to a reliable partner, businesses could experience a greater level of consumer satisfaction and even business growth.
Try a Same-Day Courier today!
If you own a retail or online business, why not give Speedel a try? Our same-day service is available 365 days a year, 24 hours a day. We provide real time tracking and send instant PODs on arrival. Still need convincing? Try just one parcel to see how friendly, reliable and efficient our service really is.
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